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Hello, I'm Olivia...

Welcome to my (virtual) office - Tender Hearts Therapy.

I'm a qualified Counsellor, Psychotherapist, and founder of Tender Hearts, and primarily, I'm here for you.

 I'm here to create a kind and supportive space that feels comfortable for you and where you are at right now.

I will listen to you with an open heart, hold you and your story with tenderness, and guide you through this time in your life. 

I offer a gentle approach to online therapy for anxiety, depression, and life transitions, to name a few, all from the comfort of your own environment.

Together, we will co-create a dynamic and open-minded space to explore and delve deep into the sacred and fragile things you are holding close to your chest right now - and most importantly,  you will no longer have to hold them on your own. 


Olivia Penn (she/her)
BA (hons), MA, MBACP

Image by Carl Hunley Jr

Where You Are Right Now

Are you feeling lost, alone, and in need of some support

We will all struggle in our lives at some point - it's part of the human experience, and many of us are facing challenges in our lives that can leave us feeling overwhelmed, anxious, depressed, hopeless, or uncertain about our future.


Does This Feel Familiar?​​


Maybe you're stood at a 'crossroads' in your life or maybe you feel like the floor has disappeared from underneath you and you've been freefalling for a while.


You may experience a clenching sensation in your chest or stomach that you label as anxiety or depression. There may be a fear of losing control of your life or yourself, and a persistent sense of being on high alert to danger or rejection, leaving you feeling emotionally drained. Maybe a mental fog is preventing you from staying on task or fully engaging in your life, making it challenging to stay present with the people you love and care for, and hindering your ability to open your heart completely. Maybe you are consumed with self-loathing and fear in terms of your self-esteem and self-worth.


Maybe you feel like you don't know who you are anymore or who you want to be.


These sensations can rob us of the feeling that we are in control of our lives, of our trust and ease throughout day-to-day life, and our peace of mind.​


I'm Here For You​


I believe that seeking out therapy is one of the bravest, most courageous things you can do for yourself, especially during shaky times.

Therapy is an empowering first step towards taking care of yourself, your mental health, and your world around you.

Clients finish therapy with me feeling more grounded and
a sense of inner peace...

...they feel a deeper clarity and acceptance of who they are...
...and the confidence to start living in a way they have been yearning for. 

About Me

My Approach

In a nutshell; I guide my clients to feel more content and grounded in their day-to-day life, rather than going through the motions and never really feeling fully present in their lives.


I draw on a variety of evidence-based techniques and tools, and tailor my approach to the specific needs of each individual and their unique needs - my therapy is not a one-size-fits-all. I take my time to get to know you and to allow you to settle into a rhythm that feels good, providing a supportive space for you to explore everything sacred and fragile that you are holding right now. We do this from the comfort of your own space, one step at a time.  

You can learn more about the kind of therapy I offer here.


Me, my husband, and our good friend (who is, unfortunately, not available for animal-assisted therapy) 

My Expertise

In my work, I dive into the complexities and nuances of the human experience, addressing challenges like anxiety, depression, self-worth, loneliness, meaninglessness/ purposelessness, and relationship/ attachment complexities. I specialise in holding space for the intricacies of highly sensitive personalities, menstrual cycle dynamics, PMS, menopause, and major life transitions, such as grief or heartbreak.


I guide clients through a transformative process of embracing vulnerability and recognising our shared humanity. Together, we delve into uncovering your unique strengths and nurturing a resilient inner spirit to navigate life's inevitable ups and downs. A crucial aspect of this journey involves connecting with and healing your inner child. I am here to help you gradually develop a kinder, warmer, and gentler presence within yourself. I believe that one of the most important relationships we can nurture is the one we have with ourselves.


My Promise

As your therapist, I am committed to creating a collaborative relationship together in therapy. Essentially, I am here to get to know you... not a diagnosis, a label, or who you feel you should be.


I will work with you to identify the parts of yourself that are important to you as we chart a path toward a more hopeful future. I promise to wholly listen and support you, providing a space for you and all the parts of yourself, even the ones you don't like that much (yet!).


I hope that through therapy you feel more capable and confident to implement the changes that will lead to the kind of life you have been yearning for, developing the skills and tools to stay with you for a lifetime.

Where To Start?

The first steps to starting therapy are often the most daunting.


I'm here to help make the process as comfortable and convenient as possible.

Step 1. Reaching Out 

Step 2. Free 15-Minute Consultation


Step 3. Beginning Your Therapy Journey

Reach out to me today via the contact form below. I will get back to you as soon as I can with my availability and to arrange an initial free chat.

The consultation is a time for you to tell me what has brought you to therapy.

I will talk you through how I work as a therapist and offer you the chance to ask any questions.

You will be able to get a feel for working with me online and decide if you would like to begin therapy together.

We will meet weekly/fortnightly for online sessions in a confidential space,

 providing emotional safety and stability whilst we figure this out together,

working towards a place where you can feel more light and free, one step at a time.

Contact me today for a free 15-minute consultation call...

Whether you're seeking therapy for the first time, or have tried it before, I invite you to reach out and schedule an initial call to see if Tender Hearts Therapy feels the best fit for you...

Thank you, I will reply to you as soon as I can. 

Tender Hearts Therapy
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